Integration
Salesforce Einstein Security with prompt firewall, AI DLP, and audit controls.
Teams use Salesforce Einstein for CRM summarization, sales assistance, service workflows, customer insights, and account planning. PromptWall adds a security layer around that workflow so sensitive data, prompt injection, and governance gaps are addressed before AI traffic becomes unmanaged.
Traffic
Gateway aligned
Apply controls before prompts reach external model providers.
Data
DLP aware
Detect sensitive prompts, regulated data, and document leakage risk.
Control
Policy first
Map every AI interaction to allow, flag, mask, or block decisions.
Evidence
Audit ready
Keep explainable records for security, risk, and compliance reviews.
Problem definition
Salesforce Einstein security is about prompt content, not only account configuration.
Enterprise teams can configure access and identity correctly but still expose CRM records, customer notes, deal context, support tickets, and account strategy through prompts. PromptWall focuses on what is inside the AI request and what should happen before it reaches the provider.
Risks
Provider adoption creates a new outbound data path.
The risk in Salesforce Einstein workflows is not the provider alone. The risk is uninspected prompt content, copied documents, hidden instructions, and missing audit evidence across CRM summarization, sales assistance, service workflows, customer insights, and account planning.
Prompt firewall
Prompt injection
Inspect unsafe instructions and suspicious prompt intent before dispatch.
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AI DLP
Sensitive data
Detect and mask CRM records, customer notes, deal context, support tickets, and account strategy.
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Audit
Provider audit
Record what was allowed, masked, flagged, or blocked.
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PromptWall solution
Add one policy layer around provider usage.
PromptWall evaluates prompts before model dispatch, applies tenant policy, masks sensitive content where appropriate, blocks high-risk requests, and keeps evidence for governance teams.
Technical explanation
Route provider traffic through an LLM security layer.
PromptWall connects provider usage to secure LLM gateway controls and can cross-link to the deeper implementation path for this provider: Salesforce Einstein Security.
Use case
A governed Salesforce Einstein rollout keeps teams productive and auditable.
A team using Salesforce Einstein for CRM summarization, sales assistance, service workflows, customer insights, and account planning can route sensitive workflows through PromptWall, protect CRM records, customer notes, deal context, support tickets, and account strategy, and produce evidence for security review without blocking all usage.
Review your Salesforce Einstein security path
Map your provider workflows, prompt risks, sensitive data categories, and audit requirements to PromptWall controls.
Frequently asked questions
Does PromptWall replace Salesforce Einstein?+
No. PromptWall is a control layer around AI usage. It helps inspect, mask, route, and audit AI workflows while teams continue using approved providers and platforms.
What does PromptWall inspect?+
PromptWall can inspect prompt content, sensitive entities, prompt injection signals, provider metadata, and policy outcomes depending on deployment path.