Shadow AI detection

Shadow AI — unsanctioned use of AI tools by employees — is the fastest-growing blind spot in enterprise security. Without detection, security teams cannot assess or mitigate the risk. PromptWall provides discovery, classification, and governance for every AI interaction.

The scope of the problem

Enterprise employees use an average of 3–5 different AI tools without IT approval. ChatGPT, Claude, Gemini, Perplexity, Copilot, and dozens of AI browser extensions create unmonitored data exfiltration channels. Each interaction is a potential data leak — and security teams have zero visibility.

The challenge is not that employees are acting maliciously. Most shadow AI usage improves productivity. The problem is that sensitive data in AI prompts — customer PII, source code, credentials, and internal documents — leaves the organization without any security inspection.

Discovery and classification

PromptWall discovers AI usage across three surfaces:

  • Browser — Chrome extension monitors interactions with web-based AI tools (ChatGPT, Claude, Gemini, Perplexity, and custom web apps).
  • Editor — VS Code and Cursor integrations capture Copilot, inline completions, and AI-assisted coding workflows.
  • CLI / API — Local proxy captures curl requests, Python scripts, and any programmatic AI API usage.

Each interaction is classified by AI provider, data sensitivity, user identity, and policy compliance.

Risk-based classification

Not all shadow AI is equal risk. PromptWall classifies each interaction and applies appropriate governance:

60% of interactions

Low Risk

Allow with inspection

Code refactoring, documentation drafts, learning queries

25% of interactions

Medium Risk

Allow with DLP controls

Customer-related queries, internal process questions, data analysis

15% of interactions

High Risk

Restrict or block

PII-containing prompts, proprietary code, credentials

From detection to governance

Discovery is step one. The real value is governance — moving from "we don't know what's happening" to "every AI interaction is inspected and governed." PromptWall enables a graduated response:

  1. Discover — Identify all AI tools in use, usage patterns, and data sensitivity profiles.
  2. Assess — Classify usage by risk level. Quantify data exposure with PII detection metrics.
  3. Govern — Approve low-risk tools with inspection. Apply DLP controls for medium-risk. Restrict or block high-risk usage.
  4. Monitor — Continuous monitoring with SOC integration ensures governance stays effective over time.

What security teams see

The shadow AI dashboard provides real-time visibility into:

  • Total AI interactions by provider (ChatGPT, Copilot, Claude, etc.)
  • Sensitive data exposure rate (percentage of prompts containing PII)
  • Top users by interaction volume and risk level
  • Unapproved AI tools detected in the organization
  • Policy violation trends over time
  • Compliance posture for audit requirements

Discover shadow AI in your org

Deploy PromptWall to discover how AI is being used across your organization.

Frequently asked questions

What is shadow AI?+

Shadow AI refers to AI tools used by employees without formal IT or security team approval. This includes personal ChatGPT accounts, browser-based AI tools, unauthorized Copilot installations, and third-party AI plugins. Like shadow IT, shadow AI creates unmonitored data channels that bypass security controls.

How does PromptWall detect shadow AI?+

PromptWall's browser extension and endpoint agent detect AI interactions across web-based AI tools, editor extensions, and CLI usage. Each interaction is logged with the AI provider, user identity, prompt content, and risk classification — giving security teams complete visibility.

Should I block all shadow AI?+

No. Blocking all AI usage reduces productivity and pushes employees to find workarounds. The best approach is discover → classify → govern: find shadow AI usage, assess its risk, and apply appropriate controls (allow with inspection, restrict providers, or block specific data types).

Final CTA

Bring AI under policy before risk reaches production.

Talk to PromptWall about browser, editor, CLI, and shared policy rollout for governed AI access.

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